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Blinn College • Bryan • Business and Technology • Comp Network Admin - ITNW


Network Troubleshooting and Support ITNW-2335

  • Fall 2018
  • Section 334 CRN-12544
  • 3 Credits
  • 08/27/2018 to 12/13/2018
  • Modified 08/30/2018

Meeting Times


Lecture

  • Monday, Wednesday, 4:00 PM to 5:50 PM, F 241

Lab

  • Monday, 5:00 PM to 5:50 PM, F 241

Contact Information


Program Coordinator: Major Robert Carl Nelson II

Office Hours

  • Monday, Wednesday, 6:00 PM to 6:30 PM, F 242

Schedule an appointment for best results.

Description


Troubleshoot and support networks with emphasis on solving real world problems in a hands-on environment. Topics include troubleshooting and research techniques, available resources, and network management hard/software.

Requisites

Successful Completion of  ITNW 1325 and ITSC 1325 or instructor approval

Core Curriculum Statement


This course is not a core curriculum course.

Outcomes


1. Utilize research tools to assist in network support

2. Create or revise documentation of network physical layouts, software installations, licensing, and network operation logs

3. Demonstrate capability to identify and resolve network problems

Materials


CCNA Routing + Switching Study Guide

  • Author: Todd Lammle
  • Publisher: Wiley
  • Edition: 2nd
  • ISBN: 9781119288282
  • Availability: Campus Bookstore and Online

Flash Drive

USB Flash thumb drive

Course Requirements


Cisco CCNA certification exam.

Transfers to BAAS degree at SHSU.

Transfers to BAS-IT degree at UHCL.

Evaluation


Criteria

Type Weight Notes
Exams 50

Five major exams and a comprehensive final exam.

Labs 40

Numerous hands-on labs

Participation 10

Daily contributions to discussion and assignments

 

Breakdown

A [90, 100]   Exceptional knowledge of the material covered

B [80,90]      Above average knowledge of the material covered

C [70,80]      Average knowledge of the material covered

D [60,70]      Less than average knowledge of the material covered

F [0,60]         Very little knowledge of the material covered

Blinn College Policies


All policies, guidelines, and procedures in the Blinn College CatalogBlinn College Board Policies, and the Blinn College Administrative Regulations are applicable to this course.

Specific information on civility, attendance, add/drop, scholastic integrity, students with disabilities, final grade appeal, alternative retailers, campus carry and proctoring arrangements and cost.

Notice of any action taken under these protocol and procedures, by Blinn College or its employees, may be delivered by hand, through the U.S. Postal Service, or electronically to the student’s Blinn Buc e-mail account. Notice shall be deemed received upon actual receipt, on deposit in the U.S. Mail, or upon entering the information processing system used by Blinn College for Blinn Buc e-mail accounts, whichever first occurs.

Course Policies


Schedule


Fall 2018

                  

Week Day Meeting Details Weekly
Contact
Hours
1 M 08/27/18 Orientation 4
W 08/29/18 Internetwork
2 M 09/03/18 Holiday College Closed 4
W 09/05/18 Ethernet
3 M 09/10/18 TCP/IP 4
W 09/12/18 Subnet
Important - Day of Record
4 M 09/17/18 VLSM 4
W 09/19/18 Exam One (Chapters 1-5)
5 M 09/24/18 IOS 4
W 09/26/18 Managing Internetwork
6 M 10/01/18 Managing Cisco Devices 4
W 10/03/18 IP Routing
7 M 10/08/18 Exam Two (Chapters 6-9) 4
W 10/10/18 Switching
8 M 10/15/18 VLAN 4
W 10/17/18 ACL
9 M 10/22/18 NAT 4
W 10/24/18 IPv6
10 M 10/29/18 Exam Three (Chapters 10-14) 4
W 10/31/18 Enhanced Switches
11 M 11/05/18 Network Device Management 4
W 11/07/18 EIGRP
12 M 11/12/18 OSPF 4
W 11/14/18 Multi-Area OSPF
F 11/17/18 IMPORTANT- Last Day to Drop with a "Q"
13 M 11/19/18 Exam Four Chapters 15-19) 4
W 11/21/18 Holiday College Closed
14 M 11/26/18 Troubleshooting 4
W 11/28/18 WAN
15 M 12/03/18 Intelligent Networks 4
W 12/05/18 Exam Five (Chapters 20-22)
F 12/07/18 LAST DAY OF CLASSES
16 W 12/12/18 from 1745-2000 Comprehensive Final Exam 4
      Total Contact Hours 64